Flipping lid travel mugs
3 accessories
Screw in travel mugs
2 accessories
HASSLE FREE RETURNS
ACIESS TRAVEL TUMBLERS & MUGS
We're Strive to makelife easier with our Insulated tumblers, So we are offering "Hassle free returns", more enjoyable cold and hot drinks and healthy hydration in while your city routine, that is why we are testing all our products to make sure sure that you will get the Outstanding quality tumblers, mugs Thermoses and Bottles. We want you to be satisfied by your Aciess products, but if you're dissatisfied for any reason, we want to make it right.
If you are not happy with your purchase, please take the following steps:
1. Contact us via email (support@aciess.com) within 30 days of delivery to return your item(s). Please include your Order ID and reason for your return in the email for documentation purposes.
2. During the returns period, we will respond with authorization and instructions for returning your item(s)
3. For a full refund, the product needs to be returned in resalable condition
4. Your refund will be credited back to the original method of payment in the amount of your original purchase price. Typically, refunds show up on your credit/debit card within 2 business days after the refund is issued
DAMAGED ITEMS
We are tying ensure that your product comes in mint condition, damages do happen. If you receive a damaged item(s), please take the following steps:
1. Contact us via email within 24 hours of delivery to claim it as damaged
2.To make sure you are eligible for a replacement, please take pictures of the damage and attach them to your initial email. This will help us file the investigation immediately
3. Be sure to retain all original packaging and materials, which includes the shipment box, packing materials, product manual and tags
Depending on the nature of the damages, we will email you a shipping label to return the product(s). Please note that this only applies to the lower 48 states. If you opt to replace the item(s), we will replace the item(s) free of charge per available stock upon receipt of your return. If you'd rather a full refund, we will issue the full refund upon receipt and verification of your return. Please note that you'll need to ship all original parts and packaging.
PURCHASES MADE ON ACIESS.COM
INS AND OUTS OF THE ACIESS RETURN POLICY
Refunds will be returned to the original form of payment. Aciess does not offer store credit or gift cards for returned products. Aciess does not accept returns on customized products or items purchased outside of Aciess.com.
You may exchange a Aciess.com purchase for another Aciess item of equal or greater value (in which you are responsible for the difference in cost) within 60 days after the original date of purchase. Exchanges for customized product or items purchased outside of Aciess.com will not be accepted.
All merchandise must be unused and undamaged and returned in its original packaging for refunds and exchanges.
For all returns and exchanges, you will be responsible for return shipping costs. You may use a shipper of your choice to return your items. We recommend retaining the tracking number of your return for your records.
All original and return shipping costs are non-refundable. Product is no longer eligible for a refund or exchange 60 days after the original purchase date.
To request a return, please complete the return form aciess.com. If your return is approved, you will receive a Return Order form to include inside the box with your return(s). This return policy only applies to products purchased directly from Aciess via phone or website.
If you are not happy with your purchase, please take the following steps:
1. Contact us via email (support@aciess.com) within 30 days of delivery to return your item(s). Please include your Order ID and reason for your return in the email for documentation purposes.
2. During the returns period, we will respond with authorization and instructions for returning your item(s)
3. For a full refund, the product needs to be returned in resalable condition
4. Your refund will be credited back to the original method of payment in the amount of your original purchase price. Typically, refunds show up on your credit/debit card within 2 business days after the refund is issued
DAMAGED ITEMS
We are tying ensure that your product comes in mint condition, damages do happen. If you receive a damaged item(s), please take the following steps:
1. Contact us via email within 24 hours of delivery to claim it as damaged
2.To make sure you are eligible for a replacement, please take pictures of the damage and attach them to your initial email. This will help us file the investigation immediately
3. Be sure to retain all original packaging and materials, which includes the shipment box, packing materials, product manual and tags
Depending on the nature of the damages, we will email you a shipping label to return the product(s). Please note that this only applies to the lower 48 states. If you opt to replace the item(s), we will replace the item(s) free of charge per available stock upon receipt of your return. If you'd rather a full refund, we will issue the full refund upon receipt and verification of your return. Please note that you'll need to ship all original parts and packaging.
PURCHASES MADE ON ACIESS.COM
INS AND OUTS OF THE ACIESS RETURN POLICY
Refunds will be returned to the original form of payment. Aciess does not offer store credit or gift cards for returned products. Aciess does not accept returns on customized products or items purchased outside of Aciess.com.
You may exchange a Aciess.com purchase for another Aciess item of equal or greater value (in which you are responsible for the difference in cost) within 60 days after the original date of purchase. Exchanges for customized product or items purchased outside of Aciess.com will not be accepted.
All merchandise must be unused and undamaged and returned in its original packaging for refunds and exchanges.
For all returns and exchanges, you will be responsible for return shipping costs. You may use a shipper of your choice to return your items. We recommend retaining the tracking number of your return for your records.
All original and return shipping costs are non-refundable. Product is no longer eligible for a refund or exchange 60 days after the original purchase date.
To request a return, please complete the return form aciess.com. If your return is approved, you will receive a Return Order form to include inside the box with your return(s). This return policy only applies to products purchased directly from Aciess via phone or website.